Performance Transmission FAQ

We get some great questions from time to time. Here are a few of the ones we get the most.

Transmission Build Questions

Lead time will vary depending on the transmission build. Please contact us for more details.
We have most Dodge/RAM cores here to build however if you have an Allision for a Chevy/GMC, we will need you send us your core and the torque converter to build the transmission. Our team of experts can help facilitate getting the transmission here. We arrange the shipping and schedule the pick up of your core to get it to our shop. The process is painless and simple. Feel free to contact us for more information. On rare occasions, we have a core here to build or if not, we can find you one. Reach out to us, it that is a better option for you. You can find out more about our core policy HERE.
The 450 and under build includes a high quality silver enamel paint. Any transmission which is rates 550HP or higher will be painted in our signature RedLine RED high quality enamel paint. If you are interested in a custom color, they are available for an additional charge.
Yes! We offer a craftsmanship warranty on all of our transmissions. The warranty is based on the model and stage of the transmission.
No. Warranties are non-transferable.
Yes. We are excellent at building transmissions AND installing them. Please contact us to schedule an appointment to get your transmission built and installed.
Our shop is located at 865 W. Liberty St. Suite 100 Medina, Ohio 44256.
Absolutely. We know a lot of great people in the industry. have put together some great resources to get your truck towed here. We have also included a list of or resources including rental cars, airports and local hotels. Check out our travel and resource guide HERE.

Shipping Questions

All shipping costs cover round-trip freight—this includes delivery of the transmission and return of your core. Shipping is handled by a third-party freight carrier, and the quoted rate is an estimate. While we strive to provide the most accurate estimate possible, final costs may vary.

Shipping rates are based on delivery to the state capital. If you're located in a rural area, require residential delivery, need a liftgate, scheduled pickup, inside delivery, or any other special accessorial services, additional charges will apply.

These additional costs will be deducted from your core refund. If no core deposit was collected, you will be responsible for any extra charges incurred.
We hire a third-party freight service to ship the transmission to you.
Generally, the full process takes anywhere between two to four weeks for you to get your transmission. However, if you need it faster, give us a call. We are known to make shift happen.
We will provide a shipment confirmation number to you for tracking purposes.
No. The transmission ships via a third-party freight company so changing the delivery location and time will create confusion and delay you getting your transmission. Please make sure the delivery address is accurate. Any additional shipping charges during the delivery process will be deducted from the core charge.
Yes. An adult must be present to accept the shipment.
Yes, we are able to deliver to a residential address. A liftgate fee of $200 will automatically be added to the freight charge to accommodate this service or it will be withheld from your core refund.

Care & Maintenance

Your transmission should be serviced once per year or every 20,000 miles
We know a new transmission is exciting. There is a 500 mile break-in period. Therefore, we ask that you do not take your new transmission over half throttle. What does that mean? Do not floor the throttle. You may drive and tow normally.
Synthetic fluid is required for our builds. If you have a Dodge/RAM the transmission fluid in your new transmission uses a synthetic ATF+4, A Chevy/GMC is a multi-vehicle ATF synthetic. If you have a Ford the fluid is a Multi vehicle synthetic or you can use a Mercon 5. The transmission takes 16 Quarts for a stock pan and 19 -22 Quarts for a deep pan.
It is important to monitor the fluid levels on your transmission. The truck should be parked on level ground. Dodge/RAM transmissions must be checked in neutral with the truck running and the emergency brake set. Ford and Chevrolet transmissions can be checked in park position. The transmission stick will show hot or cold. You will need to know the transmission temperature. Top of cold is 120° Bottom of hot is 170°. When checking the fluid level look at both sides of the stick, the lower one is the accurate read.