What is a core deposit, and why do I have to pay it? It is a great question. It is an industry standard term and a lot of parts have core deposit. Here is some helpful information when it comes to a core deposits.
What is a Core?
A core is a particular type of auto part that can be recycled or remanufactured for future sale. The deposit will go toward a portion of the specific part that can be remanufactured. Returning your core will allow you to save money on replacement parts.
A core deposit is an added fee to the price of your transmission or part. Items with a core deposit contain reusable components or materials to make a new part. Upon the receipt of an acceptable core, we will issue a refund of the core deposit.
Waive the Core Deposit- Send in your Core
The core deposit can be waived if you send us your transmission core up front. The core process is reversed to save you the core deposit. RedLine Transmissions will arrange to to pick up your core and bring it to our shop to build. We will send you a pre-paid shipping label and schedule a date for our carrier to pick up the core. Once the core reaches our facility, it will be inspected and put in line for your transmission to be build by our team of experts.
The return of an acceptable core must be sent back to RedLine Diesel Power within fourteen (14) days of receiving your transmission. If more time is needed, just ask! We would be happy to make arrangements to fit your schedule. RedLine Diesel Power will provide a shipping label to send back the core within the allotted time frame. Your core charge will be refunded when RedLine Diesel Power receives an acceptable core. Upon inspection, if the transmission is considered to be in good condition with no broken parts, a full refund will be issued. Our goal is to get your refund back to you as soon as possible. Please note, transmission inspections are done in-house on a bi-weekly basis, in order received so we kindly as for your patience. RedLine Transmissions reserves the right to withhold the full or partial core charge if the core is damaged, broken or unusable. Anything beyond normal wear and tear may decrease the refund of the core amount. (i.e. missing parts, broken parts, cracked housings/case, etc.). If the core is sent back after the fourteen (14) day timeframe, penalties may be incurred up to $25 per day past the fourteen (14) day allowance. If the core is not received within 30 days, your entire refund may be forfeited. Core refunds are processed monthly in the form of a check made out to the purchaser.
What is an Acceptable Core?
Core must be in good condition and has to be buildable for the next customer transmission. To reuse components of the transmissions such as planetaries, shafts, etc., they need to be in good condition. If these parts are exploded or welded together, they cannot be used for future customer builds. We will determine and hold complete discretion on what is an acceptable core and what is not. RedLine Transmissions will not refund any core charge for broken, unusable, or abused cores as they will be considered and deemed unacceptable. We do not accept cores disassembled previously or partial core returns. They will be deemed unusable and are unacceptable as a core return and the entire refund will be forfeited. The core must match the transmission purchased. Any transmission that does not match what we sent to you is unacceptable. In that case, RedLine Transmissions will not refund the core charge.
How do I return my core?
It is very simple. RedLine Transmissions will help facilitate the core return process. When your core is ready to be picked up, call our office to make arrangement for a pre-paid shipping label to be sent to you for the core return.
Looking to sell your core?
We buy them! Our team is always on the prowl for good condition 68RFE, 48RE, 47RE, 47RH, and Allison cores. If you have a transmission core and are interested in selling, feel free to reach out. Give us a call at 330-345-3000 or email us your name, contact info and core type to get the conversation started. Email: [email protected]